Events, news and opportunities to engage with us


How To Respond to Employee Complaints Well

Frustrated employees are part of business. Your responsibility is to handle any complaints professionally and empathetically. Get valuable tips here. There are so many complicated aspects of leadership, and ensuring the satisfaction of all your employees is one of them. The truth is that you can’t make everyone happy and will sometimes fail to provide…

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3 Techniques To Improve Your Active Listening Skills

Active listening is an essential component of effective communication. Check out these techniques to improve your active listening skills in all areas of life. Active listening requires practice, but it’s an essential component of high-quality communication. As an active listener, you absorb the information someone shares with you and reinforce what you hear through questions…

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10 Admirable Qualities in Effective Leaders

Below is an excerpt from a recent article I was asked to collaborate on regarding effective qualities of leadership.  At the bottom, you can find a link to explore the other great ideas shared.  Enjoy!   Passion and Discipline: Driving Forces in Leadership A leader’s focus is to guide others to new levels of achievement…

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